Thursday, January 29, 2009
I did manage to remedy my problem by booking myself onto another combination of airlines. I will not be flying Delta anytime soon unless I get an email back from them.
Wednesday, January 28, 2009
THIS IS MY LETTER TO DELTA
I recently booked a flight with Delta to and from Panama City, Panama from Washington Dulles Airport. The trip was to span from the 2nd of January to the 14th. Shortly after arriving in Panama I was notified that my parents were going to be visiting Acapulco, Mexico on the 19th of January.
Being a very active traveler and blogger I decided to embark on a trek through Central America to visit my parents. First I called Delta to arrange my return flight from a new location. I spoke to the agent and was excited to find out that it was going to be 173 dollars to change my flight. This was in comparison to the flights leaving from Acapulco on the 29th that were in the 230 dollar range. I was ready to simply cancel my return flight at the time if the change was more than the buying a new flight.
Today I arrived at the Acapulco airport to confirm my tick and pay the difference (as directed by the agent that I spoke). I was given Sat or Wed to do this so I was there on time at 1PM. Upon arrival to the airport I eventually found the office that is located behind the emergency exit door and down the hall and spoke to the representative.
I was first told that his manager was not there and that he wouldn't be in for the next 2 days. This was bad news. He then called his manager and spoke briefly to him. After getting off of the phone I was alerted that the "Manager didn't care if I got a flight or not", but that he was going to try and help me. (Great Service)
I waited patiently for an hour until the line at the check-in counter died down and he finally begin to find my information. After to talking to a representative he told me that it was 550+ dollars to fly home. I was then alerted that the 170 dollars was only the change fee for the flight.
I then had to call a representative myself and was told the same and that they had contacted customer service and that the agent I had spoke to on the 8th to change my ticket had forgot to tell me that I needed to pay more but that I still had to pay 550+ dollars.
Needless to say I canceled my ticket. I then returned to my hotel to search for a new way home. Upon looking at the internet the flight I was scheduled on can still be booked for 400 dollars. Canceling my flight and re-buying is actually cheaper that changing a flight? This was news to me.
I then contacted a Delta representative in the United States to see if I could apply my return ticket to the fare on the flight and was alerted that my return flight was worth 18 dollars. The round-trip ticket is worth over 400 dollars, but that when it worked out the return flight from Panama was only worth 18 dollars.
Now I am stuck in Acapulco(granted not the worst place to be in winter) with no ticket home and feverishly scouring the internet for a cheap flight home. I rode on buses for over 60 hours to get to Acapulco from Panama City and I find myself wondering how long it would take to get home that way.
I am not quite sure what you will do with this letter, but I thought I might as well send it. Needless to say I probably won't be choosing Delta over other airlines in the near future.
Thanks for you time,
Monday, January 26, 2009
Pic with the parental unit
This is how I travel when all of us go out. 7 pack into a small car which is ironic because in the US, Mexicans travel 7 deep in the car but here it is the gringos.
Here is a shot of the Grand Mayan Resort here in Acapulco.
This is how I spend my days. The surf has been breaking funny here recently so no time attempting to surf.
Saturday, January 24, 2009
After dinner we went to the cliffs nearby to watch local cliffdivers do their thing. Sadly, they have a union in Acapulco that prohibits others from diving so I had to take the role of spectator for this show. Next time I find cliffs I am jumping, only not in a speedo.
Friday, January 23, 2009
I had originally planned to stay in Panama for this trip but I decided to make it up to visit my parents in Acapulco Mexico. This did mean 60+ hours on a bus, but the lifestyle here has made the trip a little easier.
My parents are enjoying it here as well.
The pool that runs along the ocean is literally half a mile long here at the Grand Mayan Resort. The days are simple. Cocktails, snacks, spas, and time in the ocean and pools.
This is a far cry in comparison to the hostels of the past. I actually kind of miss the hostel life.
Sunsets all look the same in a way, but this was a good one.
With still under a week to go here things aren't looking that bad. Back hom for a week in Feb then the adventure moves to England.
Wednesday, January 21, 2009
This is the life
I even got the chance to test out the Olympus in the ocean and got some good surf pics. Of course right after taking the pics I got crushed by the waves.
I even got some from my board.
Even on a Sunday the town has some nightlife and live music. The guy on the right has an epic mustache.
If you are backpacking through I recommend staying at the Mayflower it is an easy life there.
Monday, January 19, 2009
After spending some time living cheap in this hammock in Antigua Guatemala I decided it was time to head North.
So I checked out of Jungle Party Hostel and said goodbye to Julio and headed out.
My life has become one big bus terminal.
This was my view more or less for the 24 hours it took for me to get to Puerto Escondido, Mexico.
Friday, January 16, 2009
Here is a view of the active volcano. I had already hiked about 30 mins to get here.
The ascent toward the top was almost stupid due to the sheer lack of safety equipment so I loved it. Too many waivers in the US. Granted the guy that broke his ankle might think otherwise.
At the top I melted my shoes a bit while standing on recently hardened lava, but did get to roast a marshmallow. Of course by then it was getting dark and I had to make the descent in the dark sliding down a very loose and steep slope once again without a cable.
I did bring my iPOD and thought that Nirvana's Lake of Fire fit the occasion. Now to look toward Mexico to finish my month-long journey.
Thursday, January 15, 2009
Bus companies with names that seem to good to be true because they are. King my ass
Hours of sitting and watching bad movies that are often in Spanish
Countless mile markers in countries that can afford to put them up
Passing through cities faster than you can see them.
The first trip involved a 3 hour border crossing into Costa Rica
Some shots of Costa Rica
These are all in San Jose
Yes I was there and I even found a nice Irish Pub in town that sold Guinness and put the NFL Playoffs up on the screen so life was quite nice there.
Friday, January 9, 2009
View from the top.
Tuesday, January 6, 2009
Monday, January 5, 2009
Here is a shot from the Miraflores Locks leading into the Pacific Ocean.
I showed my friend Tom that I was from the USA
He showed me that he was from Australia
Then I notice that Australia had been invaded in the north by another country.
Needless to say I put in a call to the commissioner to remedy this international crisis. Hence, saving the day and manuevering a large cargo vessel at the same time.
Crystal Light here sounds more like an STD than a beverage. It might just be me, but doesn´t this sound a little odd.
Saturday, January 3, 2009
Tha catherdral near the President´s house.
This is what some of the poor residential housing looks like. This is not the area Americans are retiring to.
But like all cities, The Hard Rock is Here.
On the 2nd I flew out of Dulles at 3:15 and Amy flew out of Reagan at 3:00, at least that was the plan. I dropped her off early at the airport and headed back to catch my flight only to find that my flight was delayed and they had emailed me to let me know that I needed to catch the 12pm flight earlier that day, of course I did not get it.
In the end it was worked out that I would taxi to Reagan and fly out the same time as Amy. She was shocked to see me.
By the end of the day I was in Panama and she was stuck in Boston for the night after her flight got delayed. Hooray Delta.